Strategically Speaking: A Blog by Denha Media Group Email etiquette is vital in maintaining respect, decorum and relationships A few years ago, I got into a very heated argument via email. After days of arguing with this particular person and more than two dozen emails later, I realized the dispute had escalated far beyond the […]

Strategically Speaking: A Blog by Denha Media Group When I went to the Mackinac Policy Conference for the first time as a reporter for WJR in the 1990s, I learned an invaluable networking lesson that has stayed with me ever since. Know how to network and develop relationships. It was my second time at the

Strategically Speaking: A Blog by Denha Media Group Why not resolve to communicate with ethics, integrity and honesty and surround yourself with people who do the same? Many professions, including the two I have spent my career in — Journalism and Public Relations — have codes of ethics. There is value in reminding yourself of

Strategically Speaking: A Blog by Denha Media Group After I premised the topic and introduced the guest, I started the interview on my public affairs show with, “Tell me about this event.” The guest on the other end of the line proceeded not only to tell me about the upcoming community event, but also about

Strategically Speaking: A Blog by Denha Media Group I have come to the realization that we live in an extremely forgiving society, if you would just admit your mistakes and apologize. So why do so many people struggle with the “I’m sorry?” Public figures — especially — need to understand the basics of crisis communication.

Strategically Speaking: A Blog by Denha Media Group When it comes to messaging and marketing, it’s all about the content. You have to know your story but sometimes that valuable information is hidden. So start looking in all your files for that data. Here are some strategies for creating and reusing that content. Repurpose it!

Strategically Speaking: A Blog by Denha Media Group That’s all it really takes to get involved in social media — just a few minutes to participate on social media sites. You do not have to be on Facebook for hours at a time for your messaging to be effective. Engaging on social media not only

Strategically Speaking: A Blog by Denha Media Group When I worked in radio, I spent a significant amount of time sifting through interviews searching for the sound bite. In print journalism, it’s the quote. When you are being interviewed, it is important to stay on message. Don’t let the reporter get you off track or

Strategically Speaking: A Blog by Denha Media Group A chaotic evacuation, a traumatic rescue mission and now a serious crisis communication problem for Carnival Corp.’s Italian unit. It was reported that they cruised off course so someone could wave to a family member and the captain jumped ship before ensuring passengers were safe. One would

Strategically Speaking: A Blog by Denha Media Group When facing a crisis, the first thing you need to remember is that the cover up is always worse than the crime. We all remember the line, “I did not have sexual relations with that woman — Monica Lewinsky.” Only to find out later that President Clinton